Job Description
Job Title: System Support Technician III
Modality: Remote
Schedule: Monday–Friday, 8:00 AM – 5:00 PM PST
Role Overview
The System Support Technician III plays a key role in supporting Tekmanagement clients through a combination of project execution (60%) and escalated Tier 2 support/service maintenance (40%). This role proactively supports day-to-day technology operations including workstation setup, printers, phones, hardware/software troubleshooting, installations, upgrades, and infrastructure improvements. Strong collaboration with Account Managers, Project Managers, and Senior Management is essential. The ideal candidate brings technical expertise, initiative, and a solutions‑oriented mindset to enhance client environments.
Core Values
- Trustworthiness: Honest, accountable, dependable.
- Excellence: Commitment to high‑quality service and continuous improvement.
- Knowledgeable: Value expertise and ongoin...
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