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2nd Line support

📍 Jago Consultants • Crawley, England, United Kingdom • Posted June 09, 2026

Full-time Posted June 09, 2026
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Job Description

Job Description

2nd Line Support required. My client are leading specialists within the industry offering a wide range of IT support, services and innovations to solve their clients needs. Their core products & services place them within the top 5% of accredited Microsoft Business Partners globally. 

They are now looking for an experienced 2nd Line Support technician to join their exciting, growing team based in Crawley, West Sussex. The successful candidate must have a full UK driving license as they will be required to attend client visits occasionally. If you come from a Microsoft focused background – that would be a great advantage.

Position Overview

  • Proactively managing & resolving second line help desk calls

  • Occasional travel to clients for on-site IT work and installations 

  • Handling documentation

  • General IT Support (hardware, software, servers, printers)

  • Logging and resolving IT i...

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