Job Description
Job Purpose
Technology SME for payment & customer screening solutions. The role holder will support upgradation and optimisation of the screening solution systems in compliance and serve as subject‑matter expert for the Fircosoft suite of screening.
Key Result Areas- Responsible to deliver proposed architectural solutions, change initiatives and manage BAU activities that span across one or more business units.
- Day‑to‑day management and ownership of screening systems/initiatives (Fircosoft) for customer and payment screening across eight countries.
- Manage resources efficiently and prioritise system enhancement/upgrades.
- Ensure production system stability by supporting the application in different time zones.
- Prioritise defects and issues and address them on time.
- Understand interdependencies between technology operations and business needs.
- Act as an internal quality‑control check for the platfo...
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