Job Description
Belmont Recruitment are currently looking for an experienced 3rd Line Infrastructure Engineer to join Bradford Council on an ongoing temporary contract. This is a full-time role working 37 hours per week, Monday to Friday.
Key Responsibilities
* Provide end-user and infrastructure support, ensuring agreed service levels are met and exceeded.
* Support, maintain, and improve ICT systems, networks, servers, storage, email, desktop, and workspace technologies.
* Investigate technical issues, identify root causes, and implement effective solutions and preventative measures.
* Monitor system performance and contribute to the continuous improvement of ICT services.
* Work within ITIL service management processes and accurately maintain service records and documentation.
* Collaborate with colleagues, stakeholders, and end users to resolve issues and deliver excellent customer service.
* Provide technical advice, guidance, ...
Key Responsibilities
* Provide end-user and infrastructure support, ensuring agreed service levels are met and exceeded.
* Support, maintain, and improve ICT systems, networks, servers, storage, email, desktop, and workspace technologies.
* Investigate technical issues, identify root causes, and implement effective solutions and preventative measures.
* Monitor system performance and contribute to the continuous improvement of ICT services.
* Work within ITIL service management processes and accurately maintain service records and documentation.
* Collaborate with colleagues, stakeholders, and end users to resolve issues and deliver excellent customer service.
* Provide technical advice, guidance, ...
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