3rd Line Senior Support Engineer (Hyper-V, Exchange, M365) (CPT Onsite)

ENVIRONMENT:

PROVIDE Hyper-V, Exchange and cloud infrastructure support as your technical expertise as a 3rd Line Senior Support Engineer is sought by a dynamic Internet Service & Network Specialist. Your role will include Hyper-V, Exchange and Microsoft 365 support and proactive management while architecting new solutions and assisting 2nd Line Support Engineers with escalations. The ideal candidate must have Matric/Grade 12, a suitable IT tertiary qualification with Certifications including MCSE, VMware vSphere, MS Hyper-V, MS infrastructure: Active Directory, Exchange, SQL, SCCM. You will also require 10+ years’ experience supporting datacentre software in a senior position.

DUTIES:

• Hyper-V support and proactive management.


• Exchange support and proactive management.


• Microsoft 365 support.


• Proactive analysis of system health with in-depth reporting.


• Preventative maintenance.
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