Job Description
4th Line Cloud Support Engineer - VCF
Must have an Active DV Clearance.
Responsibilities
- Respond to escalations from 2nd Line support teams.
- Monitor systems using event management tooling and resolve incidents.
- Perform change activities in line with defined processes.
- Support lifecycle management of platforms to maintain vendor supportability.
- Carry out readiness assessments for new services entering production.
- Produce and maintain technical documentation and support materials.
- Provide technical leadership across support activities where required.
Skills and Experience
- Strong experience across VMware stack including vCenter, ESXi, NSX, and VCF which is essential.
- Experience supporting Horizon VDI environments.
- Strong knowledge of Windows environments including AD, DNS, SQL, and SCOM.
- Understanding of physical networking...
Apply for This Position
Ready to take the next step? Click the button below to submit your application.
Submit Application