Job Description
Requirements:
- Fluent in Mandarin and English (spoken & written).
- Bachelor Degree in any field. Fresh Graduate are welcome.
- Experience in app support, reservation systems, or customer service.
- Strong communication and problem-solving skills.
Key Responsibilities:
- Monitor and maintain the reservation system performance.
- Provide user support and handle inquiries in Mandarin.
- Manage bookings, schedules, and resolve conflicts.
- Maintain data accuracy and generate basic reports.
- Coordinate with IT and other teams for system improvements.
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