Academic Counsellor

This is a consultative admission and inside sales role, where you will work with qualified inquiries, understand career goals, recommend suitable programs, and support candidates throughout the enrollment journey. The role focuses on relationship building, structured follow-ups, and helping students confidently choose the right learning path. Key Responsibilities Student Counseling & Lead Management • Handle inbound and outbound student inquiries via calls, WhatsApp, email, and virtual counseling sessions. • Understand candidate backgrounds, career goals, and learning objectives. • Provide personalized guidance on suitable programs and career pathways. Program Advisory & Admissions Support • Explain course curriculum, learning outcomes, schedules, eligibility, and career support services. • Help students understand program value and long-term career benefits. • Guide candidates through application, documentation, and enrollment processes. Follow-Ups & Conversion Management • Maintain s...