Job Description
Client Relationship Management
- Build and maintain strong relationships with clients.
- Act as the main liaison between the client and internal teams.
- Address client concerns promptly and effectively.
Project Coordination
- Oversee the delivery of projects and services to ensure they meet client expectations.
- Collaborate with internal departments (e.g., sales, marketing, operations) to fulfill client needs.
Sales and Revenue Growth
- Identify upselling and cross-selling opportunities.
- Negotiate contract renewals and terms with clients.
- Achieve or exceed assigned sales targets.
Educational Background
- Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
Experience
- Proven experience in account management, customer service, or sales (typically 2–5 years, depending on the company).
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