Job Description
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Job Description
Client Relationship Management
- Act as the main point of contact between the company and assigned clients.
- Build and maintain strong, long-lasting client relationships.
- Address client needs, concerns, and inquiries promptly.
Account Growth
- Identify opportunities to upsell or cross-sell products/services to existing clients.
- Develop and implement strategic account plans to achieve client growth and retention goals.
Project Coordination
- Collaborate with internal teams (e.g., sales, marketing, product development) to deliver client-focused solutions.
- Oversee project timelines, deliverables, and budgets related to client accounts.
Performance Monitoring
- Track and analyze key account metrics (e.g., client satisfaction, revenue targets).
- Prepare and deliver performance reports to clients and company stakeholders.
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