Job Description
Responsibilities
- Client Relationship Management
- • Establish relationships with clients’ Information Technology (IT) and business unit executives, acting as a trusted advisor to understand their issues, needs, and requirements.
- • Manage client satisfaction regarding IT service delivery, ensuring profit objectives are met.
2. Sales and Business Development
- • Lead business development initiatives to identify and secure new customers through proactive strategies.
- • Manage account portfolios, tracking and reporting on metrics, growth opportunities, and potential risks.
- • Drive maintenance sales opportunities, including post-warranty services.
- • Achieve sales targets and maintain strong customer relationships.
- • Engage with principals, partners, and suppliers in sales activities related to IT services.
3. Collaboration and Team Coordination: ...
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