Account Manager

We are seeking a motivated and goal-oriented account manager to join our team to build and maintain strong, positive relationships with strategic merchants to drive business growth. This position offers an opportunity to gain hands-on experience in strategic business planning, customer engagement, and campaign management within the fintech industry.

1. Portfolio management of strategic accounts

• Build & maintain positive relationships with clients, promote merchant satisfaction
• Act as the main point of contact for escalations and assist in problem-solving
• Identify new business opportunities by promoting new products and services or offering tailored solutions based on client’s needs (working with product and tech team)
• Plan marketing campaigns to boost NETS usage
• Arrange senior management meetings for account reviews
• Prepare and give presentation to internal stakeholders

2. Busin...