Job Description
ZigZag is looking for an Ad Ops Customer Coordinator to join our team!
About the role
We’re a fast-growing digital media and audience intelligence business operating across Australia and New Zealand. We’re looking for a sharp, organised Client Services Coordinator to join our team remotely from the Philippines. This is a coordination and support role, a key part of the operational backbone of our client success function – keeping campaigns moving and setting up on time, without having to escalates to senior team leads after the relevant support, training & development.
What you'll be doing
- Managing day-to-day client email correspondence with agency coordinators and assistants, executives
- Trafficking creative assets and liaising with internal ad ops & trading teams to ensure campaigns go live on time and to spec
- Handling basic post-sales queries – campaign status, delivery confirmations, billing questions, go-live proof...
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