Job Description
Company Overview
CardioScan is a global leader in cardiac monitoring solutions, providing heart data and analysis to health practitioners globally through innovative cloud-based software. We focus on quality, accuracy, and speed to support critical heart health decisions.
Job Summary
The Admin & Customer Support Executive will independently manage front-line customer interactions, coordinate logistics, and support sales operations to ensure timely delivery and high-quality service, contributing to process improvements and customer satisfaction.
Responsibilities
- Serve as the first point of contact for visitors and customers, managing inquiries via phone, email, and chat to deliver prompt, professional support
- Troubleshoot and resolve customer issues related to products, services, or orders, escalating complex cases to relevant departments and ensuring timely follow-up
- Coordinate inboun...
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