AdminAdvantage Operations Manager in Halifax

Take the lead in the AdminAdvantage Operations team at Manulife. This managerial role is key in enhancing client experiences while achieving operational excellence in a hybrid work environment.

Manulife is looking for a highly motivated Operations Manager to oversee the AdminAdvantage team in Halifax, Nova Scotia. This leader will build and motivate a high-performing team that delivers exceptional service to corporate clients. Responsibilities include team development, managing escalated requests, and ensuring top-notch benefits administration support.

Key Responsibilities:
• Provide motivational leadership to operations teams
• Build cohesive, high-performing teams through mentoring
• Act as point of contact for escalated customer requests
• Identify needs and develop action plans for clients
• Coordinate service across global teams and support groups

Requirements:
• Proven track record in leadership and team e...