Job Description
- Lead and manage business operations for LCS service contract delivery in alignment with policies and SOPs - Drive efficiency in execution through process improvements and workflow optimization - Ensure confidentiality of technical, financial, and commercial information - Manage business process transitions and standardization of execution methods - Ensure audit compliance with proper documentation and timely risk mitigation - Engage with stakeholders to improve collaboration, feedback, and service delivery outcomes - Ensure high-quality, on-time, and cost-effective deliverables with strong customer satisfaction - Manage resource utilization and capacity planning across teams - Assign appropriate skills and resources to tasks based on project needs - Coordinate with regional and domestic stakeholders for smooth operational execution - Ensure adherence to QMS (Quality Management System) and standard processes - Monitor team performance and drive capability development - Create training...
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