Advisor, Broker Channels (CEC)

A career as an Advisor, Broker Channels in the call center at National Bank means fulfilling your ambitions while helping improve the lives of our clients, your colleagues, and yourself.

Through your warm approach and the quality of your remote advisory services, you act as the first point of contact for new clients who begin their relationship with National Bank after securing their mortgage financing through an external broker.

• Deliver a high-quality client experience by simplifying and explaining the key elements related to their new mortgage financing through various communication channels.
• Identify client needs and guide them toward the most appropriate distribution channel for their situation, to strengthen their engagement with the Bank.
• Stay informed on trends and developments in the Canadian financial industry in order to propose relevant and tailored solutions.
• Develop a strong expertise ...