Job Description
Apply as an After-Sales Coordinator focused on operations in the North Region, aiming for enhanced customer service. This role requires managing schedules and improving service processes.
You will make outbound calls to customers for scheduling after-sales appointments and handle all administrative aspects tied to service operations. By collaborating with internal teams, you'll help streamline processes and implement best practices for improved efficiency. Strong attention to detail and customer service are keys for this position.
Key Responsibilities:
• Call customers to confirm after-sales appointments
• Administer service operations documentation and compliance
• Collaborate with teams to streamline service processes
• Drive process improvement initiatives for quality enhancement
Requirements:
• 1-3 years of experience in relevant service or admin roles
• Diploma or bachelor’s degree in a related discipline
You will make outbound calls to customers for scheduling after-sales appointments and handle all administrative aspects tied to service operations. By collaborating with internal teams, you'll help streamline processes and implement best practices for improved efficiency. Strong attention to detail and customer service are keys for this position.
Key Responsibilities:
• Call customers to confirm after-sales appointments
• Administer service operations documentation and compliance
• Collaborate with teams to streamline service processes
• Drive process improvement initiatives for quality enhancement
Requirements:
• 1-3 years of experience in relevant service or admin roles
• Diploma or bachelor’s degree in a related discipline
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