Job Description
About IntouchCX
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long‑term relationships with our brand partners and empowering our people to drive positive change.
About The Job
The AI and Automation Specialist is a hands‑on role combining AI, automation and operational strategy. He plays a critical role in transforming business challenges into AI workflows. The goal will be to automate as much work as possible, redesigning how work gets done.
Responsibilities
- Build and deploy specialized AI‑powered agents.
- Develop, test, and refine prompts to achieve high‑quality AI output.
- Set up and review Insights.
- Set up RTGs. <...
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