Job Description
Responsibilities
- Managing the entire Air freight operation team
- Receive pre-alerts routing orders bookings from customers
- Monitor ATA ETA with airlines forwarders DNATA and ensure freight has arrived as per schedule
- Coordinate with clients regarding freight clearance instructions
- Coordinate with the origin station Customer support for any discrepancy on shipping documents
- Ensure online Bill of Entries are processed on time
- Ensure import arrival notices are dispatched to clients well in advance
- Coordinate with the transporter to ensure that the cargo is delivered
- Prepare and follow up on all documents
- Follow up with the customer’s network for the original documents
- Inform the customer of the shipment status
- Coordinate with the clearance team for the collection of the delivery order from Airlines Dnata
- Coordinate with Transport Department Vendors for delivery of ship...
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