Air Operations & Finops Specialist

Key Responsibilities

• Execute the complete Export and Import Air processes in line with global SOPs and SLAs.
• Manage booking handling, documentation checks, cut‑off adherence, and ensure all shipment milestones are completed timely.
• Conduct Manifesting (Export & Import) and ensure accurate transmission as required by regulatory bodies.
• Facilitate cargo readiness, coordinate delivery orders, and provide proactive communication to prevent delays and additional costs.
• Support documentation finalization, exception handling, and closure of all open operational tasks.
• Collaborate with Area Partners, CX teams, and Ground Handlers to ensure smooth execution and customer satisfaction.
• Attend to customer inquiries and internal stakeholder emails within defined SLAs.

Air FinOps (Revenue & Cost, Billing, System Controls)

• Ensure timely and accurate creation of Sales Orders (SO) and Purch...