Job Description
Lead Air Canada’s ground operations as the Operations Manager – Airside, focusing on safety, efficiency, and enhancing customer experience. Your leadership will empower a unionized team to exceed expectations and uphold service excellence.
In this pivotal role, you will oversee day-to-day airside operations, ensuring compliance with safety standards and efficient workflows. You will manage ramp servicing, baggage handling, and contribute to a positive environment fostering team accountability and collaboration. Your ability to engage and guide unionized staff will be essential in delivering outstanding service and achievement of operational goals.
Key Responsibilities:
• Direct daily airport operations with meticulous attention
• Ensure safe ramp operations and baggage handling
• Lead employee planning and baggage compliance monitoring
• Address customer service inquiries during irregular operations
• Conduct regular audits for safety and service standards
Requi...
In this pivotal role, you will oversee day-to-day airside operations, ensuring compliance with safety standards and efficient workflows. You will manage ramp servicing, baggage handling, and contribute to a positive environment fostering team accountability and collaboration. Your ability to engage and guide unionized staff will be essential in delivering outstanding service and achievement of operational goals.
Key Responsibilities:
• Direct daily airport operations with meticulous attention
• Ensure safe ramp operations and baggage handling
• Lead employee planning and baggage compliance monitoring
• Address customer service inquiries during irregular operations
• Conduct regular audits for safety and service standards
Requi...
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