AMS Engineer

We are building a permanent AMS capability to support a set of critical government services and are looking for an experienced AMS Engineer to be part of that foundation.

This role combines hands-on technical support with long-term ownership of applications, service quality, and operational improvement. You will play a key role in improving stability, resilience, and supportability of systems over time.

This is a technical engineering position operating at 2nd/3rd line, closely aligned with development and delivery teams.

PLEASE Note this role will work 40 hours per week - Monday to Saturday in shifts patterns from 8 - 4pm, 12 - 8pm and 9 - 5pm

Covering around one Saturday in every 6

Requirements

· Provide 2nd / 3rd line support for live and pre-production applications

· Own incidents through investigation, resolution, and closure, including root cause analysis

· Work with developers and infrastructure teams on root cause and ...