Analyst - IT Applications (Level 2 service desk)

Job Title: Analyst, IT Applications (Level 2 service desk) Reports To: Manager, IT Applications Department: IT Location: Bangalore Workplace Type: Hybrid (Mandatory 2 days per week work from office) BrandSafway is a leading provider of specialty services to North America's energy markets. Its extensive portfolio of specialized industrial service offerings includes scaffolding, coatings, insulation, refractory, forming & shoring, cathodic protection, mechanical services and other related crafts. The company also serves the infrastructure and commercial markets throughout North America and in strategic international regions. Brand operates in five key market segments: Upstream/Midstream, Downstream, Power Generation, Industrial and Infrastructure . JOB PURPOSE :The IT Applications Analyst role will act as a liaison for the business users to the IT Applications team and provide a range of functions for our end users including responding to service desk cases (Level 2), new user set-up, te...