Analyst

Finlay Jude Associates are recruiting on behalf of a leading organisation within the utilities sector for a Salesforce Analyst .

Role Overview

The Salesforce Analyst will play a key role in supporting, enhancing, and optimizing the organisation’s Salesforce platform. This role works closely with business stakeholders to understand requirements, translate them into effective Salesforce solutions, and ensure the system is scalable, user‑friendly, and aligned with business objectives.

Key Responsibilities

• Analyse business processes and user requirements to design and implement Salesforce solutions
• Configure and maintain Salesforce functionality including objects, fields, workflows, reports, and dashboards
• Act as a liaison between business users and technical teams to ensure requirements are clearly understood and delivered
• Troubleshoot system issues, identify root causes, and recommend process or system i...