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Application Administrator with German and English (REF5213Y)

📍 Deutsche Telekom IT Solutions HU • Budapest, Budapest, Hungary • Posted June 20, 2026

Full-time Posted June 20, 2026
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Job Description

Job Description

As a 2nd Level DevOps / IT Operations Engineer, you will play a key role in operating and supporting a mission-critical Identity & Health Operations Center serving approximately 30 hospital groups across Germany. You will work primarily during regular office hours with participation in an on-call duty rotation. The role strongly focuses on ServiceNow as the central IT Service Management (ITSM) platform, supporting complex IT systems and services in close collaboration with 1st and 3rd level support, DevOps teams, and service management stakeholders.

Key Responsibilities

  • Provide 2nd level support for complex incidents, service requests, and operational issues
  • Handle incidents, problems, changes, and service requests using ServiceNow as the central ITSM tool
  • Analyze, troubleshoot, and resolve issues across application, database, OS, and infrastructure layers
  • Support identity and healthcare-related platforms in a ...

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