Job Description
Monthly Salary: Up to $7,000 + Performance Bonus
Permanent
Ang Mo Kio
Mon to Fri 8am to 5.30pm
Up to $7,000 + Performance Bonus
Job Descriptions
- Provide direct technical assistance (remotely and onsite) to clientcustomers
- Identify, follow-up, resolve and document customer technical complaints with regular feedback to management and customer
- Plan, design and contribute to commercial roll-out projects such as installations, acceptance tests and training
- Execute and Lead service interventions such as system upgrades, configuration changes and preventive maintenances
- Interface with other departments on product deficiencies, whilst acting as the customer's liaison
- Contribute to Product Lifecycle Management by providing input for Products improvement via continuous interaction with Systems Engineering
- Issue technical bulletins, procedures and work methods in order to maintain...
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