Job Description
Key Responsibilities
- Provide L2/L3 application support for integration and middleware platforms
- Monitor system performance and ensure high availability of applications
- Troubleshoot and resolve production issues within SLA timelines
- Support integration flows across APIs, middleware, and cloud services
- Collaborate with cross-functional and global teams for incident resolution
- Perform root cause analysis and implement preventive measures
- Maintain and enhance operational documentation and support procedures
Required Skills & Experience
Core Technical Skills (Must-Have)
- Operating Systems: Unix / Linux
- Databases: Oracle DB, Azure Cosmos DB
- Query Language: SQL
- Middleware & Integration: IBM WebSphere Application Server, ITX (WTX)
- Web/Application Servers: Apache, Tomcat
- Cloud & Azure ...
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