Job Description
Description We are looking for an Application Support Engineer to provide dependable technical support for business-critical software in Gretna, Louisiana. This role focuses on resolving application issues, supporting end users, and using SQL to investigate data-related questions and reporting needs. The ideal candidate is comfortable troubleshooting ERP and business application concerns while working closely with internal teams to maintain smooth day-to-day operations.
Responsibilities:
• Deliver day-to-day support for business applications by diagnosing issues, identifying root causes, and restoring normal functionality.
• Use SQL and data queries to research incidents, validate system behavior, and produce reports that support business needs.
• Investigate ERP-related problems and coordinate timely resolutions for users experiencing system or process disruptions.
• Respond to support requests with clear communication, documenting findings, actions taken, and rec...
Responsibilities:
• Deliver day-to-day support for business applications by diagnosing issues, identifying root causes, and restoring normal functionality.
• Use SQL and data queries to research incidents, validate system behavior, and produce reports that support business needs.
• Investigate ERP-related problems and coordinate timely resolutions for users experiencing system or process disruptions.
• Respond to support requests with clear communication, documenting findings, actions taken, and rec...
Apply for This Position
Ready to take the next step? Click the button below to submit your application.
Submit Application