Job Description

Net2Source Inc. is seeking a highly skilled L2 Application Support Engineer  (JAVA) to join their team in Mexico. 

 
Position:  L2 Application Support Engineer 
Location:  Mexico – 100% remote 

 
Your Key Qualifications:  
2+ years of experience in production support, application support, or Site Reliability Engineering (SRE) roles 
Working knowledge of Java, with the ability to analyze logs and debug issues (mandatory) 
Experience working in Linux environments, including log analysis and basic bash commands 
Advanced English (mandatory) 

 
What You’ll Do:  
Manage L2 support escalations, investigate incidents, and apply fixes or workarounds 
Perform troubleshooting using logs, metrics, and monitoring tools to restore services quickly 
Collaborate with L3 and engineering t...
            

Apply for This Position

Ready to take the next step? Click the button below to submit your application.

Submit Application