Apprentice

Position: Apprentice

Department: Hotel Operations

Location: Novotel Lucknow

Key Responsibilities

Operational Support

• Assist the team in day-to-day hotel operations as assigned.
• Support departments such as Front Office, Food & Beverage Service, Kitchen, Housekeeping, and other operational areas.
• Ensure smooth coordination with team members during shifts.

Guest Service

• Greet guests professionally and maintain a positive attitude at all times.
• Assist guests with basic queries and ensure prompt service delivery.
• Maintain high standards of customer service in line with Accor brand standards.

Learning & Development

• Participate actively in departmental training and learning programs.
• Understand hotel SOPs, hygiene standards, grooming standards, and guest interaction procedures.
• Learn operational processes and service standards ...