Assistance Coordinator

We have an exciting opportunity with our Medical and Travel Assistance Coordinator team in Cape Town. We are looking for candidates with previous experience in Medical and Travel Assistance.

Reporting to the Regional Manager, the Assistance Coordinator will be responsible for providing proactive, professional and timely responses and administration for all travel and medical assistance requests and cases by delivering cost effective and customer focused solutions.

The basic salary for the role is R18'500 per month plus uplift for weekend and public holiday work.

What we are looking for:

• Previous experience working in a telephone based customer service role desired.
• Excellent written and verbal communication skills.
• Good geographical knowledge.
• Must be able to speak and write English to a native level.
• Specific language skills are an advantage.
• Knowledge and experience of working wi...