Assistant Banquet Manager

The Assistant Banquet Manager is responsible for overseeing all banquet and event operations ensuring exceptional guest experiences in line with Novotel brand standards.

Responsibilities

• Plan organize and supervise all banquet events including conferences weddings meetings and social functions.
• Coordinate with Sales Kitchen and other departments to ensure seamless event execution.
• Conduct pre-event briefings to communicate event details service standards and guest expectations.
• Ensure timely setup service and breakdown of banquet venues according to event orders (BEOs).
• Handle guest feedback and resolve issues promptly to maintain high satisfaction levels.
• Lead supervise and motivate the banquet team to deliver high-quality service.
• Recruit train schedule and evaluate banquet staff in line with operational needs.
• Ensure team members are well-versed in-service standards grooming and safet...