Job Description
Key Responsibilities
Acting Lodge Manager in the absence of the LM.
Take full responsibility for the management of the following teams.
- Front of House
- Inspire, stimulate and lead the FOH team
- Maintain the Pan FOH system
- Day Sheets / Rooming List / Arrival Report
- Reception, Curio Shop and Switch Board
- Banking, Invoices and Gratuities
- Welcome & Good Bye
- Site Inspections – Show Time
- Guest Feedback – Centricity Feedback system
- Housekeeping
- Inspire, stimulate and lead the Housekeeping team
- Maintain the Housekeeping standards within the Lodge
- Spot check of rooms & turndowns
- Staff Uniform Control
- Lodge Maintenance
- Inspire, stimulate and lead the Lodge Maintenance team
- Control and supervise the Lodge Maintenance teams
- Work closely with th...
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