Assistant Manager

Company Description

Ibis Budget Brisbane Airport is seeking a hands-on, energetic Assistant Manager to join our fast-paced and ever-evolving hotel environment. Located in the Brisbane Airport precinct in Hendra, our 93-room hotel is always on the move and this role is right at the heart of it.

This is a highly customer-focused position where you will lead from the front, ensuring every guest has a seamless and memorable experience. You will thrive in a dynamic setting, confidently multitasking while keeping operations running smoothly.

Job Description

In this role, you will:

• Oversee the smooth and efficient daily operation of the Front Desk
• Deliver exceptional customer service and handle guest needs and concerns with professionalism and care
• Supervise, support, and motivate team members to meet brand service standards and procedures
• Communicate effectively with the General Manager on all aspects of guest ser...