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Assistant Manager / Manager, Claims

📍 Manulife • Toronto, Ontario, Canada • Posted March 23, 2026

Full time Posted March 23, 2026
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Job Description

Position Responsibilities:

  • Assist in managing claims team operation, ensuring adherence to all Company and Department objectives, guidelines, and Standard Operating Procedures (SOPs), while effectively mitigating risks.
  • Assist in consolidating and analyzing claims data to produce operational and management reports.
  • Collaborate with the different Teams of Company to deliver quality claims services and different departmental initiatives.
  • Participate in system enhancement, claims management, claims services transformation, pre-assessment process, FWA and cost containment projects.
  • Partner with Business Analysts to manage system incident procedures and implement enhancements.
  • Coordinate meeting logistics and prepare materials to support team collaboration and governance activities.
  • Handle any ad hoc assignments.

    • Required Qualifications:

  • Degree holder or above
  • 5 - 7 years of experience in Group Life and Health I...

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