assistente de relacionamento com o cliente - leads

Salary

A combinar

Horario

Segunda a sexta 08h às 17h – Sábado 08h às 12h

Responsibilities

• Responsible for opening, prospecting and administering new clients.
• Manage client portfolio, aiming to attract, retain and bring new clients to the clinic.
• Negotiate and develop new loyalty strategies and perform follow-up on satisfaction levels.
• Handle calls and messages (phone, chat, e‑mail) following procedure, clarify doubts, provide service information, record compliments, criticisms or complaints.
• Consolidate results through reports and presentations.

Qualifications

• Previous experience in customer service, telemarketing or related areas.
• High school education completed.
• Good verbal and written communication.
• Intermediate knowledge of Microsoft Office.
• Behavioral profile: focus on results, commitment, responsibility, excellen...