Job Description
About the Role
Associate Consultant – responsible for managing DB administration activities and nurturing client relationships. This position requires consultative skills, project leadership, and deep understanding of pension and legislative knowledge to support the DB Administration Team.
What You’ll Do
- Client Relationship Management
Build and maintain excellent relationships with client contacts. Participate in client meetings to ensure top-quality service. Be the go-to expert for administrative issues and legislative requirements. Coordinate a full spectrum of DB Admin services, including web tools and call center services. Use your knowledge of client contracts and service scopes to assist with invoicing. Escalate operational issues to the Service Delivery Manager for timely solutions.
- Subject Matter Expertise
Verify benefit calculations, annual statements, and other reports according to pension plan rules and le...
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