Job Description
**Introduction**
As a Associate Customer Success Manager for Apptio line of products, you will be responsible for ensuring that customers have a successful experience using the products, provide ongoing support to customers, monitor their usage of the product, and identify opportunities for upselling or cross-selling. Serve as the primary point of contact for a portfolio of customers, handling any issues or questions they may have and working to ensure their overall satisfaction with the product.
**Your role and responsibilities**
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Plan, execute and track new and existing customers Cloud Savings Program across AWS and/or Azure.
*
Lead discussions and manage customer’s commitment based discounts across all savings instruments.
*
Analyze customer business objectives and use the Apptio Cloudability platform to build insightful reporting, dashboards and savings program
*
Perform analysis and present regular operational reviews to c...
As a Associate Customer Success Manager for Apptio line of products, you will be responsible for ensuring that customers have a successful experience using the products, provide ongoing support to customers, monitor their usage of the product, and identify opportunities for upselling or cross-selling. Serve as the primary point of contact for a portfolio of customers, handling any issues or questions they may have and working to ensure their overall satisfaction with the product.
**Your role and responsibilities**
*
Plan, execute and track new and existing customers Cloud Savings Program across AWS and/or Azure.
*
Lead discussions and manage customer’s commitment based discounts across all savings instruments.
*
Analyze customer business objectives and use the Apptio Cloudability platform to build insightful reporting, dashboards and savings program
*
Perform analysis and present regular operational reviews to c...
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