Associate Director, Customer Partner

The Role

Are you ready to take on an exciting challenge as an Account Management Partner with Kyndryl? We’re looking for a dynamic individual who can revolutionize relationship management, drive account growth, and boost profitability. In this role, you will create, maintain, and develop deep customer connections, building trusted relationships with top‑level executives. You will be at the forefront of proactive account growth, focusing on selling new offerings while minimizing erosion in renewals to ensure our largest accounts continue to flourish and thrive. You will be a strategic mastermind responsible for developing and executing cutting‑edge account strategies, leading to the successful growth and retention of Kyndryl’s most valuable accounts. With a keen eye for identifying and qualifying new opportunities, you will build relationships with key decision‑makers and deliver tailor‑made solutions that cater to each customer’s unique needs. Collaboration is key; you w...