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Associate Manager ERP Package Applications

📍 DXC Technology • Hyderabad, Telangana, India • Posted June 12, 2026

Full-time Posted June 12, 2026
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Job Description

Job Description:

Essential Job Functions:
•

  • 7+ years of overall software engineering experience, with 2+ years in AI / LLM / Generative AI.
  • Strong hands-on experience with the ServiceNow platform and its AI/ML capabilities.
  • Experience designing and deploying Now Assist skills, domain‑specific prompts, and RAG‑based solutions.
  • Proven ability to build AI Agents and agentic workflows, including orchestration, guardrails, and multi‑step automation.
  • Experience architecting MCP servers to securely expose ServiceNow data, workflows, and APIs to external AI models.
  • Hands-on experience building Claude skills and connectors to enable AI‑driven ServiceNow actions (record creation, case triage, data retrieval).
  • Ability to integrate AI features into ServiceNow workspaces, portals, Flow Designer, Integration Hub, and custom applications.
  • Strong programming skills in JavaScript/TypeScript and Python, with good k...

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