Job Description
About the Role
Grade Level: 09
The Team: We are a global Revenue Operations team with presence in Pakistan, India and the Philippines. We support the commercial front-line team in the Order-to-Cash process by submitting quotes, generating contracts, and liaising with OTC teams such as legal, Order Management, Fulfillment, and Client Financial Relations.
Responsibilities and Impact
- Optimize revenue generation and enhance the commercial buying experience through efficient operations and client-centric solutions.
- Collaborate with cross-functional teams to define requirements, participate in agile ceremonies, and support feature prioritization based on business goals and user impact.
- Lead and participate in cross-team projects to reduce order return rates, manage suspensions, and address billing requests, improving operational efficiency and client satisfaction.
- Act as subject matter expert, contributing strategi...
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