Associate Support Specialist It (Monterrey)

The Associate Support Specialist IT-Infrastructure is the local representation of Group IT for a specific business production facility.
In this role, you will support local end‐users, remote end‐users, and production lines, working with regional and global colleagues to deliver new and upgraded infrastructure for business solutions and the end‐user IT environment.
The work includes, but is not limited to, hosting platforms (typically x86), Windows OS, LAN (wired and wireless), Windows enterprise client solutions for office and factory, personal mobility, and specialized factory devices such as bar code scanners, forklift mounted hardware and specialized printing technology.Core ResponsibilitiesDeliver and support infrastructure solutions required by the business and according to Group IT service and product standards.Perform delivery and support work according to standard methods and processes.Execute time-critical support of industrial IT solutions.Collaborate with global s...