Atención Al Cliente

**BACK OFFICE DE CHIHUAHUA busca Atención Al Cliente en Mérida, Yucatán**:
**Job Title: Scheduler**
**Location**:On-site Merida, Mexico
**Schedule**:Monday to Saturday, 9:00 a.m. 6:00 p.m. (EST)
**English Level**:C1 (90%)
**Headcount Requested**:1
**Position Summary**
The**Scheduler**plays a key role in maintaining strong relationships with clients and caregivers to deliver the best in-home care experience. This position ensures accurate scheduling, proper caregiver-client matching, and timely management of referrals. Additionally, the Scheduler coordinates daily activities, oversees phone systems, and performs administrative tasks while maintaining professionalism and adaptability in a dynamic environment.
**Key Responsibilities**
- Handle incoming calls and inquiries professionally and courteously.
- Communicate with clients and caregivers to assess service quality and resolve concerns.
- Serve as a liaison between caregivers and the office leadership...