Automotive Parts Sales Representative

Join to apply for the Automotive Parts Sales Representative role at Tri-Unity Talent Sourcing & HR Management Services .

Responsibilities

• Serve as the first point of contact for customer inquiries via phone, email, or in person.
• Handle complaints professionally, aiming for a prompt and satisfactory resolution.
• Maintain accurate records of customer interactions and transactions.

Relationship Management

• Develop and nurture long‑term relationships with clients.
• Follow up with customers to ensure service quality and satisfaction.
• Provide personalized service to high‑value customers.

Issue Resolution

• Investigate and resolve customer issues efficiently.
• Coordinate with internal departments to ensure timely solutions.
• Escalate complex issues to management when necessary.

Customer Experience Improvement