Job Description
Responsibilities
- Solve complex fraud prevention and loss control issues with significant cross-departmental and departmental impact
- Support fraud detection and monitoring activities across digital access channels, including desktop web, mobile web, and native mobile applications
- Monitor and analyze fraud risks associated with digital banking activity, including account takeover, social engineering and scam‑related fraud, suspicious device or session behavior, and unauthorized customer profile or payment‑related changes
- Analyze fraud risk across multi‑step digital journeys using behavioral, device, and session‑level indicators rather than isolated transactional events
- Develop data‑supported recommendations to improve fraud detection effectiveness and reduce unnecessary customer impact
- Conduct post‑implementation analysis to assess strategy performance and control outcomes
- Partner with Technology and data teams to ...
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