Job Description
An Azure Cloud Engineer is a specialized IT professional who focuses on designing, implementing, and managing solutions on the Microsoft Azure platform. They play a critical role in helping organizations leverage cloud computing to enhance efficiency, scalability, security, and reliability.
Key Responsibilities
- Monitor the ticketing queues to ensure resolution is accordance with defined service level agreements.
- Maintain a ‘transparent’ relationship with internal teams and customers.
- Understanding of Windows Active Directory, Group Policies, DNS, DHCP, Enterprise Patching, file, and printing services.
- Resolving application issues across IaaS/PaaS/SaaS.
- Interpreting and maintaining systems documentation.
- Provide root cause analysis of reported incidents.
- Staying current with the latest Azure services, features, and industry best practices.
- Collaborating with cross-functional teams...
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