Azure Cloud Support Engineer (L2)

We are looking for an Azure Cloud Support Engineer (L2) to support and maintain cloud-based applications running on Microsoft Azure PaaS services. The role involves monitoring platform components, troubleshooting incidents, supporting API integrations, and ensuring the reliability and availability of Azure services used by business applications.

• Deliver L2 operational support for applications hosted on Microsoft Azure to maintain service continuity and performance
• Monitor and troubleshoot Azure API Management (APIM) to resolve API connectivity, authentication policies, and gateway issues, ensuring seamless integration
• Investigate and resolve failures in Azure Data Factory pipelines and data integration workflows to maintain data processing reliability
• Administer and troubleshoot PaaS databases such as Cosmos DB and MongoDB to ensure database availability and performance
• Manage Azure Ap...