Job Description
Job Title: B2C Operations Customer Expert I (Italian Market)
Start Date: 13012026
Location: Lisbon, Portugal
Work Model: Onsite
Employment Type: Fulltime
Overview
You will join a major Swiss telecommunications project supporting private (B2C) customers with mobile communication, internet, and related services. This role is ideal for candidates who enjoy customer interaction, problem-solving, and a fast-paced work environment.
Key Responsibilities
Provide customer support in Italian through inbound calls
Assist with device issues, subscriptions, billing inquiries, and service-related questions
Offer empathetic, friendly, and effective customer service
Identify opportunities to promote relevant products and services
Maintain professionalism and ensure a positive customer experience
Required Qualifications
Fluency in Italian (written and spoken)
Previous experience in custome...
Apply for This Position
Ready to take the next step? Click the button below to submit your application.
Submit Application