Full-time Posted June 21, 2026
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Job Description

The role of Bank Project Worker will include:
  • Ensuring that relevant support is provided to empower our customers to maximise their own potential and level of independence

  • Assessing customers’ needs by writing and updating support plans
  • Being a first point of call to receive and direct all customer queries
  • Developing professional relationships with customers, ensuring that customers maintain personal choice, privacy, and dignity

  • Liaising with external support links to improve customers’ confidence, health and wellbeing and offer training and encouragement towards employment and education

  • Handling occasional emergency situations

  • Keeping accurate and high-quality written records
  • Skills and experiences:

  • Experience of working with vulnerable adults, people with mental health needs or substance misuse

  • A positive, can-do attitude

  • Ability to work as part of a te...
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